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The New Zealand Medical Journal

 Journal of the New Zealand Medical Association, 19-September-2008, Vol 121 No 1282

[full text] [PDF]

Workplace bullying of junior doctors: cross-sectional questionnaire survey
Joanne Scott, Chloe Blanshard, Stephen Child

Abstract


Aim
Workplace bullying is a growing concern amongst health professionals. Our aim was to explore the frequency, nature, and extent of workplace bullying in an Auckland Hospital (Auckland, New Zealand).

Method
A cross-sectional questionnaire survey of house officers and registrars at a tertiary hospital was conducted.

Results
There was an overall response rate of 33% (123/373). 50% of responders reported experiencing at least one episode of bullying behaviour. The largest source of workplace bullying was consultants and nurses in equal frequency. The most common bullying behaviour was unjustified criticism. Only 18% of respondents had made a formal complaint.

Conclusion
Workplace bullying is a significant issue with junior doctors. We recommend education about unacceptable behaviours and the development of improved complaint processes.

     
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