![]() |
|||
|
|||
Empowerment and the employment relationship
Ian Powell
The replacement of the
Employment Contracts Act 1991 by the
Employment Relations Act 2000 has
offered new (previously unavailable) opportunities for salaried senior doctors
employed by district health boards (DHBs). Based on economic rationalist
philosophy, the former legislation saw the employer-employee relationship as
narrowly contractual, not fundamentally different from any other economic
transaction. The relationship between the employer and employee was considered
to be inherently a level playing field and based on equality.
The Employment Contracts
Act 1991 was strongly weighted in favour of individual contracts, with
single employer collective contracts the next best option. National- or
multi-employer collective contracts were at the bottom of the list and extremely
difficult to achieve. In the public health sector, the Association of Salaried
Medical Specialists (ASMS), along with the Resident Doctors Association and
Nurses Organisation, lost their rights to negotiate national terms and
conditions of employment and, after repelling managerial and political drives
for divisive individual contracts, were forced to accept single employer
collective contracts.
In contrast, the
Employment Relations Act 2000 focused
on the employment relationship and the assumption that the employer-employee
relationship was inherently unequal (favouring the former in most
circumstances). In seeking to provide a level playing field, it incorporated
internationally recognised labour standards, in particular the rights to
collective bargaining (including multi-employer) and recognition of unions,
along with the western European and North American concept of ‘good
faith’. An important premise of the
Act is that there is a beneficial
connection between the quality of the employment relationship, on the one hand,
and productivity and performance on the other, regardless of whether it is the
provision of a non-commercial public good (such as education and health) or the
production of commercial goods and services.
In DHBs, this relationship-based
Act has changed the industrial
environment and has led to the growth of multi-employer collective agreements
(MECAs) for senior doctors, resident doctors, and nurses. In October 2004,
agreement was reached between the ASMS and DHBs for a MECA covering senior
doctors and dentists*. While the DHBS and ASMS hope that this will provide a
stronger foundation for effective recruitment and retention, its role is much
wider. Key elements of the new national agreement include new enhanced salary
scales, 6 weeks’ annual leave, DHB-subsidised superannuation, continuing
medical eduction (CME) including reimbursement of expenses—and several
other remuneration, leave and reimbursement entitlements.
*This MECA has been ratified by both the DHBs and the
ASMS but, at the time of writing, has yet to be signed. It runs until 1 July
2006. The MECA covers 20 of the 21 DHBs; the 21st (Northland DHB) will have the
opportunity to join the MECA when the current single DHB collective agreement
expires on 30 June 2005.
But, of greater significance is the express linkage of the
MECA to the importance of empowering DHB-employed senior doctors over their own
working conditions, in their workplace, and in DHB decision-making. The scene is
set by the MECA’s preamble (Box 1) which emphasises the distinct
vocationally trained occupational features of senior doctors and the importance
of establishing and strengthening engagement with and empowerment of them.
Another clause covering the MECA’s underlying principles highlights the
importance of collegiality within the workplace and actively encouraging
collective negotiations and responses to workplace challenges and
issues.
Box 1. Multi-employer collective agreements (MECA):
preamble and underlying principles
Preamble:Senior
medical and dental officers are a distinct vocationally trained occupational
employee group. District health boards (DHBs) as employers benefit from these
employees having significant influence in their internal decision-making. The
parties recognise both senior medical and dental officers and DHBs have
different roles, responsibilities and distinctive features.
Both the Association and DHBs
are committed to working to together in order to establish and strengthen this
engagement with and empowerment of senior medical and dental
officers.
Both the Association and DHBs
recognise that a relationship between DHBs and senior medical and dental
officers based on engagement between them and empowerment of the latter has
positive benefits for both recruitment and retention of
employees.
This collective agreement is
the foundation document for this underlying engagement and empowerment
relationship between DHBs and senior medical and dental officers which is
integral to the internal culture of each DHB.
Underlying principles:The
parties acknowledge the importance of collegiality within the workplace and will
actively encourage collective negotiations and responses to workplace challenges
and issues.
The parties recognise that
employees are constrained by their ethical and professional obligations and
public expectations not to refuse treatment to patients in need of their
professional skills.
The parties acknowledge the
increasingly demanding medico-legal environment in which employees are required
to practise. Accordingly the employer undertakes to do what it reasonably can to
ensure the workplace is well resourced, professionally supportive and conducive
to a very high standard of individual clinical practice.
Elsewhere, the MECA builds upon these statements and
principles and provides the platform for addressing the important employment and
work-related issues facing senior doctors within the context of the ASMS’s
objective of empowering them or enhancing their influence. This is most
pronounced in hours of work and job sizing, resources and facilities or
‘tools of the trade’ to do the job, the role of professionalism,
workforce planning and development, and involvement in decision-making.
In establishing further negotiation, development, and
enforcement facilities to give them practical effect, the MECA broadens the
understanding of what might be considered ‘industrial’.
The MECA clauses covering hours of work and job sizing (the
average hours required for senior doctors to undertake their agreed duties and
responsibilities), which relate directly to remuneration, are exigency-based;
what one regularly has to do rather than some arbitrary notion of managerially
determined operational requirements. Most senior doctors regularly work in
excess of the hours that they are paid for. In addition, the MECA explicitly
recognises that job sizing includes recognition of ‘non-clinical
time’ (time for duties not directly related to the care of an individual
patient such as peer review, clinical audit, departmental meetings, and journal
reading).
Further, it acknowledges the endorsement of the Council of
Medical Colleges that ‘non-clinical time’ should normally comprise
30% of the total time required for routine duties and responsibilities
(excluding rostered after-hours call duties and clinical leadership
responsibilities).
Resources and facilities are a second critical issue facing
senior doctors. The MECA requires each DHB to provide ‘good quality,
suitable and safe workplace conditions, resources and accommodation’. This
covers the full ambit of resource provision from information technology and
journals to office accommodation and car-parking accessibility and security.
Application and enforcement includes a requirement for each DHB and the ASMS to
jointly evaluate the extent to which these are provided and to develop agreed
plans for remedying any deficiencies that might be identified.
The values of professionalism are underpinned by the MECA
and are reflected in a range of provisions which help shape employment
relationships. These include recognition of one’s primacy of
responsibility to one’s patients (even when this involves a clash with
responsibility to one’s DHB); dispute resolution process for addressing
patient-safety concerns; protecting the right to speak out; encouragement of
senior doctors undertaking research and publications; guaranteeing senior doctor
involvement in appointment processes; and the right to work in a quality
improvement environment in which errors that do not result from negligence are
not to be handled in a punitive manner.
For the first time, a collective agreement covering senior
doctors addresses workforce development and education, partly in response to the
lack of pragmatic focused leadership from central agencies. Each DHB and the
ASMS are required to establish joint workforce development taskforces charged
with developing agreed staffing plans for the appropriate number of senior
doctors in each DHB, recruitment and retention strategies to support these
plans, and proactive plans for the provision of and access to high-quality
professional development and education (sabbatical and secondment as well as
CME). The performance and progress of these DHB-based taskforces will then be
evaluated at a national conference most likely to be held in late
2005.
Finally, senior doctor involvement in DHB decision-making is
as important employment matter as any other. Consistent with the Minister of
Health’s requirements for shared clinical leadership within DHBs in her
letter of expectations to DHBs, the DHBs and ASMS are required to develop
national guidelines for the empowerment of senior doctors in DHB
decision-making, inclusive of democratic and mandated processes. Following the
completion of these guidelines, the DHBs and ASMS will then hold a national
conference to consider progress in each DHB.
The main employment issues facing senior doctors are much
wider than traditional ‘pay and rations’. They all relate directly
to a malaise which has confronted the health system for many years and continues
unabated; the increasing disengagement, powerlessness and disenfranchisement of
health professionals (in this instance, senior doctors). At times, this has led
to demoralisation and, much worse on occasions, a culture of victimhood. The
emphasis of senior doctor empowerment rooted in these employment issues is a
concerted endeavour to turn this corrosive environment around.
Author information:
Ian Powell, Executive Director, Association of Salaried Medical Specialists,
Wellington
Correspondence: Ian
Powell, Executive Director, Association of Salaried Medical Specialists, PO Box
10763, Wellington. Fax: (04) 499 4500; email: ip@asms.org.nz
|
|||
| Current
issue | Search journal |
Archived issues | Classifieds
| Hotline (free ads) Subscribe | Contribute | Advertise | Contact Us | Copyright | Other Journals |